As Chief Experience Officer, Josh leads Ai’s multidisciplinary design program and is responsible for company strategy, creative vision and user experience. He works directly with clients to leverage design and technology in order to create meaningful experiences designed around real human needs that inspire and improve peoples’ lives.
Under his creative leadership, Ai has grown from a 3 person boutique to a 50 person full-service, digital agency. Additionally, Ai has been named a Best Place to Work in New York by both Crain’s and Ad Age.
As a leader and design craftsman, Josh has created successful initiatives for companies such as Saks Fifth Avenue, Citigroup, Pepperidge Farm, Schwinn, MetLife, Lowe’s and Virgin Mobile. He has received awards from Cannes Cyber Lions, Communication Arts, IMA, Davey Awards and Adobe. He’s been featured in publications such as Crain’s, Internet Retailer, Multichannel Merchant and DM News.
Josh speaks regularly at Design and UX events all over the country, focusing on topics such as visual design, branding, usability, ecommerce and mobile strategy.
Josh brings his passion for design to Ai’s office by creating a work environment that fosters collaboration and personal growth, and a culture that celebrates a healthy work/play balance. He has spearheaded many of Ai’s internal programs, including the agency’s successful mentoring program, which introduced teenagers to the world of technology and business. Josh also established the company’s internal educational program, AiU.
Josh is a graduate of University of Michigan and loves pigs. (Speaking of pigs, Josh once owned a precious piglet named Vincent–may he rest in peace.)
Josh lives in New York with his wife, daughter, son, and French Bulldog: Big Joey Carmichael. He is actively involved in charity work, primarily with the March of Dimes. Josh and his wife Paulina were recently named National Family Team Chairs for the 2016 March for Babies by the March of Dimes.